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ONLINE CUSTOMER SERVICE TRAINING

CUSTOMER SERVICE ACADEMY:
The Six Canons of Customer Service

This is the Customer service framework that started it all.  Inspired by Tony's book RECIPE FOR SERVICE, these SIX CANONS will show you how to inspire your team to deliver the best possible Customer service.

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AUDIO BOOKS

WHERE TO START: Five Proven Tactics to Kick Start Excellence in Customer Service

You have to start somewhere when you need to improve your Customer service.  This book will help you get the ball rolling when you need to fix your Guest relationships. This 34 Minute Audio Book will help you take action when things are tough.

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$4.99


BOOKS

RECIPE FOR SERVICE: How to Inspire and Deliver Great Customer Service

The book that started it all.

Learn about the patented SIX CANONS OF CUSTOMER SERVICE and how best in class organizations use the details to drive loyalty and profitability.

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$9.99


WHERE TO START: Five Proven Tactics to Kick Start Excellence in Customer Service

You have to start somewhere when you need to improve your Customer service.  This book will help you get the ball rolling when you need to fix your Guest relationships.

This FREE book will help you take action when things are tough.

<CLICK TO GET FREE>