Digital Programs
Check out Tony’s online programs to have all the knowledge you need to win in your pocket.
Customer Service Academy
Features the SIX CANONS OF CUSTOMER SERVICE
Each video contains the basics of great service and how to lead your team to deliver
Easy to follow videos and participant guide teach at the learner’s pace
Quick, impactful, and full of information to grow your sales, profit, and loyalty
Customized certificate of completion available for printing
Consulting 101
Learn the secrets of becoming a world class consultant based on Tony’s 5 point program, developed when we was starting up his own successful company.
Features the 5 non-negotiable for consulting success.
Based on real life tactics for success in the consulting business.
Includes activities and videos to help you pinpoint your area of passion and expertise.
Promote your expertise in a way that gets client’s attention.
Includes four 1-hour coaching sessions to really dial in your success.
Speaking 101
Learn to become a better speaker, trainer, or facilitator using our proprietary JumpStart system that will improve your communication, on stage confidence, professional perception, and promotion of your services.
Using the JumpStart system we will hone your stage presence and overall speaking skills.
Learn the power of storytelling to bring your topic to life.
Learn to create compelling presentations that keep your audience’s attention.
Understand your audience and how to ensure they retain the most important information.
Design activities to engage your audience and bring learning to life.
The Six CANONS OF CUSTOMER SERVICE are a patented framework that inspires Guest satisfaction and Loyalty,as well as the Leadership Principles needed to win in today’s competitive marketplace.