The 4 Secrets to Leading Like You Mean It!

It all started when I needed some ice cream. You know those kind of cravings that you just can’t ignore?  I needed a pint of the most amazing, local small batch ice cream, so off to the market I went.  This is one of my favorite stores to visit as it is a...
Just be Nice

Just be Nice

Sometimes the best answer is the simplest. It’s amazing how often the solution is honestly right under our noses and in the case of customer service, the most basic lesson really does get us the most traction. Be nice to your customers. Wow, shocking, eh? I know...