The 12 Days of Customer Service

The 12 Days of Customer Service

  I love the holidays. I love that time between Thanksgiving and New Year’s Day when things seem to slow down a little. When folks seem to smile a little easier and everyone is just a little bit nicer.  This is a magical time of year, and for me, it is a...
3 Lessons to be Learned From Labor Day

3 Lessons to be Learned From Labor Day

The first Monday in September has been designated as a day to celebrate the contributions of American workers to our prosperity and success. It is only fitting that we take the time to consider how we can help this amazing workforce to be even more productive and...