by Tony Johnson | Nov 22, 2018 | Customer Experience, Employee Experience
The holidays are upon us. There is a special energy in the atmosphere from Halloween to New Years, and somewhere between carving pumpkins to popping champagne corks, there is something wonderful in the air. This week is a great time to think about gratitude and...
by Tony Johnson | Nov 26, 2015 | Customer Experience
Thanksgiving is the most unassuming of holidays. It heralds in the holiday season and a marked uptick in civility and courtesy in the universe. It doesn’t ask anything except for families to gather and spend time together – and indulge their love of pumpkin pie. It...