by Tony Johnson | Mar 17, 2017 | Business Performance, Customer Experience, Leadership
It is easy to lament that your team doesn’t listen to your ideas. It would be easy to blame them for not executing on your vision. It would be completely unreasonable not to look at yourself and ask if there is any else you could do to help them win. As leaders,...
by Tony Johnson | Mar 20, 2016 | Customer Experience
I was watching Netflix last night and I got in one of those ruts where I couldn’t decide what to watch. It wasn’t for lack of choice – quite the contrary – the choices had me flummoxed as to what to choose. I scrolled through screen after...