Video
59: Are You Listening To Your Team?
In this episode I discuss the best ways to hear and engage your teams for success: -Employee Surv...
58: Great Leaders Ask the Best Questions
In this episode, I talk about how leadership curiosity can help you understand employee and customer...
57: Building Collaboration Through the Future of Workplace...
In this episode, I interview Barbara Boden about the future of the workplace, employee experience, a...
56: Leadership Lessons From The Justice League Snyder...
In this episode, I talk about leadership lessons from the new Justice League Snyder Cut. 1. Sup...
55: The Power of YES
In this episode, I talk about the power of positivity and optimism when it comes to saying YES to cu...
54: Treat Your Team Like Customers and Watch...
In this episode, I share the tactics to treat your team like a customer and use your key CX tactics ...
53: Does Your Team Know What's Going On?
In this episode, I talk about the key tactics for employee engagement and pre-shift huddles ...
52: Technology That Enables Employees and Delights Guests...
In this episode Sean Reiter discusses mobile food ordering, the future of restaurants, and food deli...
51: If You Make Things Too Hard for...
In this episode, I talk about the 5 tips to make things easier for customers and reduce friction in ...
50: Connecting Your Brand Story to Your Customers...
In this episode, Chris Wallace joins us to talk about internal marketing, communication, and brand. ...
49: Building Client + Customer Trust During Times...
In this episode, I talk about rebuilding customer and client relationships during times of uncertain...
48: A Mindful Approach to Transformation With Georgina...
In this episode, I invite Georgina Miranda into the studio to discuss mindful leadership and transfo...