by Tony Johnson | Sep 20, 2015 | Customer Experience
Sometimes your Customer service is just plain bad and you have to deal with it. I can remember taking over a piece of business in a large metro area many years ago. This was one of those struggling locations we have all encountered – some call them...
by Tony Johnson | Sep 7, 2015 | Customer Experience
The first Monday in September has been designated as a day to celebrate the contributions of American workers to our prosperity and success. It is only fitting that we take the time to consider how we can help this amazing workforce to be even more productive and...