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Customer Service with a Critical Eye: 4 Tips to Guide Your Path

Customer Service with a Critical Eye: 4 Tips to Guide Your Path

by Tony Johnson | Apr 22, 2015 | Customer Experience

Sometimes it pays to head out and take a walk. In earlier posts, we have discussed Owning Your Dirt and how that can translate into success. The old adage of Management by Walking Around is a wise one – but make sure that the W stands for Walking with purpose rather...
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